Rsi Geeks

Customer feedback is a great way to improve one’s business. The existence of your business is only due to the customers and if you cannot keep your customers happy, your business is just not worth it. In this digital world, customer feedback plays an important role. Businesses are found requesting their clients to leave a good review on their website, google page, social media platforms and so on. They are doing it with a sole intention to grab the eyeballs of other prospective customers. This makes very clear that if a customer is not happy with your range of products and services and if by chance, he or she leaves a negative review on your website, it is going to cost you a lot in the long run. Now, how do you ensure that all your customers are happy with your business? It is through a great customer feedback system. You need a robust customer feedback system where you can ensure that all the queries of your customers are getting heard and your customers are feeling close to your bu...

Customer feedback system is one of the most important elements of your organisation. It enhances the confidence of the employees and along with that it is going to keep your customers near to you. A customer feedback system enables you to understand your customers and solve their queries. Taking customer feedback is not new, businesses are asking for customer feedback since the inception of the concept of business. Earlier customer satisfaction programs were not catering to the need and requirements of the customers. The pipeline of the customer feedback was not maintained and the customer’s queries were not taken into account. To solve this, the researchers have come up with various computerised techniques that helps to fix the customers queries. Today’s feedback management systems can solve this complex puzzle of customer satisfaction. For instance, the live chat plugin available for the e-commerce stores today helps the customers to put their query at the front. Whosoever cust...

Are you planning to bring change to your organisation? The chances are there would be a great resistance to your change from your employees. Resistance to change is not bad completely. When people resist to change this means that they are active and not the dormant candidates of the organisation. The resistance to change can be a healthy part of any change process. You, as an HR manager should be able to manage the resistance in a better way so that your regimen for the change is strengthened. One thing should be kept in mind that the change should not be ignored. For instance, you planned to bring a new HRMS in Dubai for your company, chances are 90% of your employees will resist to this automation. Whenever you try to bring in new technology, the employees start thinking that the machines will replace their manual work and they will be laid off from the company. This is a wrong perception and it is you who can change this perception and make your employees accept the change wh...

If you recently purchase a kiosk for marketing or HRMS in Dubai , it is required that you make the right use of it. Do you just wish to play with the Kiosk and stroll around or you really want to foray in the market and make some fruitful use out of it? Of course, you would be contemplating for the second option. Retail kiosks have become a part of the businesses today. Not only businesses but also the big business house, companies, institutes too get their customised kiosks to attract their target audience. Often, they succeed in doing so. However, one should be very careful while designing one’s kiosk so that not even a single customer is left unnoticed and dissatisfied. 1.After you have procured your kiosk, it is essential that you get the best location for the kiosk. Wrong location of the kiosk will not get you the desired results. 2.You need to customise your kiosk as per the requirements of your customers. You should know your target audience well and you should customise yo...

We all know that Dubai is technically very sound country in the world and it is always the first one in implementing any new technology development. The HR department of any company is generally very busy and involves a lot of waiting period. With the HRMS Dubai an effort is made to implement the HR services of the company through a self-service Kiosk wherein you can access your own profile data, apply for a leave, take a printout of your salary certificate, request for travel bookings, print payslips, overtime calculator, apply for a loan and much wore without having to wait in the Queue. The HRMS Kiosk provides the access to the employee through their fingerprint or retina scan or scanning of their ID card. This is to ensure that the details of all the staff are kept confidential and only own information can be accessed so that there is no peeping into others data. The job of the HR department can be reduced to a great extent with the setting up of HRMS Kiosk and the HR depar...